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Questions? Problems? Our knowledgeable staff and service team would love to help!

Before you call or contact us, please note that privacy laws prevent us from sharing information or discussing a rental contract with anyone other than the contract holder.

Also, due to a recent influx in customer service inquiries we are experiencing higher than normal call and email volumes, creating longer wait times. By clicking here and leaving us a detailed email, we can get to your issue more quickly. Please know that we are working through each and every request and we appreciate your patience as we address all of our customers’ needs.

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Mailing Address

Customer Service Dept.
Music & Arts
5295 Westview Dr Suite 300
Frederick MD, 21703-8517

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Sales & Customer Service


Mon-Fri 9:00am-9:00pm EST
Sat 10:00am-8:00pm EST
Sun 11:00am-5:00pm EST