Security

Frequently Asked Questions

Q:

I’ve read a lot about “Zoombombing.” Can that happen to our lessons?

A:

We have several security measures in place to prevent Zoombombing, including:

  • As a licensed enterprise Zoom customer, we access Zoom’s secure global data centers, providing enhanced security and controls beyond what’s provided through free publicly available Zoom accounts.
  • A unique, password-protected link for every lesson—available only to the instructor and the student—is provided from a single, secure email address: onlinelessons@musicarts.com.
  • Only an instructor can start a lesson and admit a student from the Digital Waiting Room. Lessons are locked as soon as they start. The instructor is the only one who can share a screen and can immediately expel anyone, in the highly unlikely event an unwanted guest gets in. We have locked down file-sharing capability to “OFF” so no one can share a file during a lesson.