Frequently Asked Questions
How do I create an account?
In the upper right hand corner of every page on our website, there is a link that says "Login or create an account". Clicking this button will take you both to the page to begin creating your own Music & Arts online account, as well as the page you will return to whenever you shop in the future.
Your account is yours and yours alone, and will allow you to track your order, view previous orders, manage your payment methods, and more.
Login Page: the "Returning Customers" section is for users to log-in to their previously created account, and the "Create Account" section is for creating a new account. Click on the "Create Account" button to begin the process of creating your Music & Arts account.
To create your account, you will need to enter your first and last name, your email address, and a password.
Once the account is created, you can edit:
- Personal information
- Change your name, billing and shipping address, manage Credit cards, and view your saved carts.
- Subscribe to Encore Rewards
- Wish List
- View, edit, and share your list.
- Contact Customer Service or Sales Staff, read your prior correspondence, or answer questions from our staff.
- Orders *
- View your orders, track shipments, or reprint a receipt.
*Does not apply to Instrument Rentals.