Frequently Asked Questions

• I am an educator. What are the benefits of shopping with Music & Arts online?
  Music & Arts strives to bring the best value and customer service to educators online, through our school services program, and in our retail stores. When you shop online with Music & Arts through our educator portal, discounts are automatically applied to your order. Our educator website allows you to share your cart with school administrators and procurement officers, as needed. We offer flexible payment options including charging to an in-house account and using school purchase cards and purchase orders. Additionally, educators have access to dedicated representatives ready to provide customized assistance. To take advantage of all our educator benefits and service, start by registering an account (if you haven’t already done so).
• I want to set up an account with Music & Arts. Where do I start?
  Click here to register an educator account with Music & Arts. You can expect an email from us 3-5 days after you’ve submitted your completed form. This email will contain instructions on finalizing your account set-up and creating your password.
• My institution is tax-exempt. Can Music & Arts honor this status?
  Yes. Since tax exempt regulations vary by state, please contact us at 301-620-2853 and a representative will provide instructions for sending the required tax-exempt status information. Please note that, for institutions in CA, IN, MD, MO, TX and UT, a tax-exempt certificate and number are required before submitting your purchase.
• How do I update/change the credit card on my account?
  You can update or change the authorized credit card on your account at any time. Contact our Commercial Accounts office at 301-620-2853 to request a CA amendment form. You can also contact your local Music & Arts Representative to assist you.
• How do I add or change who has access to my Educator Account?
  You can update or change the authorized users on your account at any time. Each user requires their own login credentials. Contact our Commercial Accounts office at or 301-620-2853 to request a CA amendment form. You can also contact your local Music & Arts Representative to assist you.