Instrument Rentals
Frequently Asked Questions
- How do I order a rental?
- Why do you need my child's school information?
- What if I can't locate my school in the school finder?
- What if I don't see my instrument?
- Is it better to rent or to buy an instrument?
- How long will it take to receive my rental instrument?
- Do you offer Express Shipping for Instrument Rentals?
- What is the Initial Trial Period?
- What happens after the Initial Trial Period?
- Does my rent go towards purchasing an instrument?
- How long does will it take to pay off my instrument?
- Can I use a gift card, coupon, or Military discount towards my rental?
- Do you offer a maintenance plan?
- Why do I need a credit card to rent?
- Why do I need a government ID to rent?
- Why are there multiple preauthorization charges on my credit card?
- Do I have to pay return shipping?
- Is my rental instrument going to be new?
- What brand will my rental instrument be?
- What comes with the instrument rental?
- How do I know what supplies and book(s) my child will need?
- What is in a "starter kit"?
- Are the accessories a one-time purchase or monthly expenses?
- How can I make additional purchases?
- How much does my instrument cost?
- When will I own the instrument?
- How do I payoff my instrument?
- Am I able to exchange my instrument?
- How do I return my instrument?
- What if my instrument needs repair?
- What if my child outgrows the violin, viola, cello or string bass?
- What do I do if my instrument is lost or stolen?
- Who do I contact if I have questions about my account?
- What do I do if I get the wrong instrument?