Frequently Asked Questions: Orders
Q:

How do I make changes to or cancel an order?

A:

You can make changes to your order at any time during the order process before you give final confirmation of the order. After your order has been submitted, you can change or cancel the order by contacting Customer Service. There may be a delay while your order downloads into our order database. Once it does, we may make any corrections necessary to the order. To provide the quickest possible delivery of your merchandise, we process in-stock orders immediately. As a result, we cannot make any changes to your order after the credit card verification process has been completed. To make a change or cancel an order, please call our Customer Service representatives at 888-731-5396. Please have your Order number ready to ensure timely processing of your request.