Frequently Asked Questions

Can I have my order shipped to an address other than the billing address?

Yes, in most cases. When an order is shipping to a different address than the billing address, we require that all the credit card information be verified with the issuing bank. This policy protects all parties from unauthorized card use. Contact your credit card company and let them know that you would like to add an alternate or authorized address. If your credit card company does not allow this, simply have them list the address in your account notes or memo area. This will help avoid unnecessary delays in processing your order.

Note that orders purchased with the Wells Fargo Card can only be shipped to the billing address.