Frequently Asked Questions

My order contains items that are in stock and items that are backordered. When will my order ship?

The in-stock items on your order will ship right away. We will then ship any backordered items as we receive them. Please note that this does not increase your shipping charge. If you would prefer to have the entire order held until the backordered items are available, we can certainly accommodate your request. Simply call us and we will be happy to adjust the order up for you.

Please note that if a package item (an item that comes in multiple boxes) on your order is backordered, any items associated with that package item may be held until it becomes available.