Frequently Asked Questions

How do I know if an item is in stock?

All Music & Arts items are clearly marked if they are in stock under the heading of "availability" on the product page. Once you submit your order, you will receive an e-mail confirmation that provides a link for tracking the status of your order. You can access your order history and order status by clicking on My Account Opens a New Window. . Or, you can call us or contact us Opens a New Window. .

We fill orders on a first-come, first-served basis. We try to update our website with the most current stock information available. Occasionally there may be orders pending before you place your order and the web site is not yet updated to reflect this information. Sometimes, if orders are placed simultaneously for the same product the item may suddenly become unavailable. In this case, a backorder notice will be sent immediately.