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Frequently Asked Questions

• I am an educator. What are the benefits of shopping with Music & Arts online?
  When shopping online through our educator portal, discounts and free shipping are automatically applied to over 150,000 products. Our educator portal allows you to build custom quotes and share your cart with school administrators or procurement officers. We offer flexible payment options, including charging to an in-house account and using school purchase cards and purchase orders. Additionally, educators have access to dedicated representatives ready to provide customized assistance. To take advantage of all our educator benefits and service, start by signing up for an account.
• My institution is tax-exempt. Can Music & Arts honor this status?
  Yes. Since tax exempt regulations vary by state, please contact us at 301-620-2853 and a representative will provide instructions for sending the required tax-exempt status information. Please note that, for institutions in CA, IN, MD, MO, TX and UT, a tax-exempt certificate and number are required before submitting your purchase.
• How do I update/change the credit card on my account?
  You can update or change the authorized credit card on your account at any time. Contact our Commercial Accounts office at 301-620-2853 to request a CA amendment form. You can also contact your local Music & Arts Representative to assist you.
• How do I add or change who has access to my Educator Account?
  You can update or change the authorized users on your account at any time. Each user requires their own login credentials. Contact our Commercial Accounts office at or 301-620-2853 to request a CA amendment form. You can also contact your local Music & Arts Representative to assist you.
• Does Music & Arts provide complimentary shipping for my orders?
  Yes! Ground shipping is free except when shipping to Alaska or Hawaii.